Legal Disclaimer
This policy explains how we use the information we collect about you and the procedures that we have in place to deal with it.
The internet is not a secure medium. For that part, Plumbs takes your name, address & telephone number via non-secure means in that a secure server connection is not used. At no point on any page on our site will you be asked for any information other than your name, address & telephone number. Some other web sites might maintain a secure connection through SSL or https: protocols for processing credit card transactions and for other personal data. https uses an encrypted connection and therefore slows your connection to the web. We have decided we do not need that level of security for recording any details asked for by any page on this site. If you have any doubts about leaving your details and and you feel that security is an issue then you can contact us expressing your concerns. As it is only your name, address & telephone number we don't feel that an encrypted connection is required.
How we use your information
We use the information collected on this site to process a request for a visit from one of our Home Consultants or to request a Mail order pack if you are an overseas enquirer. We may also use the information for the purpose of providing you with details about any special offers or features of our web site which we think may be of interest to you and for related marketing purposes. If you would rather not receive this material please contact our Customer Services Department. By submitting our information you also consent to this use.
We monitor customer traffic on an aggregate basis in order to help us develop and improve our web site for the benefit of customers. We do use "cookies" ; to enhance your use of the web site you will be given a session ID which will only last for the duration of that visit to the site. Each time you visit the site you will have a different session ID.
Your consent
By submitting your information you consent to the use of information as set out in this policy. If we change our Policy we will post the changes on this page so that you may be aware of them. If you would like to be notified by e-mail of any changes you can do so here.
Because the Internet infrastructure is global, and it is not possible to predict the routes that information is sent over the Internet will take, the information you provide may be transferred temporarily via a route that takes it outside the European Economic area as it passes between you and us. By submitting your information you consent to this transfer.
How to contact Plumbs
We welcome your views about our web site and our privacy policy. However if you are expressing concerns over the speed at which some pages appear, be aware that this site uses large imagery and as such, downloading may be slow at times. If you would like to contact us with any questions or comments, please contact our Customer Services Department.
Plumbs Covers uses WebTrends Live and Google analytics to analyze traffic to this web site. WebTrends Live does not create individual profiles for visitors. Unlike some tracking services WebTrends Live does not have a database of individual profiles for each visitor. WebTrends Live only collects aggregate data. For more information about WebTrends Live privacy policy, please click here.
Copyright
All design, text, graphics and the selection or arrangement thereof are the copyright of Plumbs Ltd. Permission is granted to electronically copy and print hard copy portions of the site for the sole purpose of requesting a VISIT or a Covers By Mail catalogue from Plumbs. Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution , or republication) without prior written permission of Plumbs Ltd is strictly prohibited.
We comply with The Electronic Communications Directive in particular regulations 22 and 23. As such we will not send unsolicited transmissions to you via email unless you have consented to such communications.
We will never pass on, sell or distribute your email to any third party.
These terms are governed by English Law.
